Contact the CCO:
For urgent queries we have a 24/7 Answer Message Service 0800 226 267 which will relay a message to the Duty CCO.
Alternatively, use the Form below to send us an email.
It is important to note that the CCO is only involved when supply is affected by a gas production or gas transmission issue. The CCO would not be involved with any localised distribution network issues that may affect your gas supply. Any notifications for these would be handled by your local network operator and/or gas retailer.